Privacy Policy
Last updated: May 2026
Welcome to KELM. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, sign up for emails, or participate in a workshop or event.
By using our website, you agree to the practices outlined below.
Information We Collect
When you interact with KELM, we may collect the following information:
Personal Information
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information
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Purchase history
Workshop & Event Information
When registering for workshops or events, we may collect:
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Contact information
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Ticket selections
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Attendance details
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Any information voluntarily provided during registration
Automatically Collected Information
Through cookies and analytics tools, we may collect:
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IP address
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Browser type
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Device information
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Website activity and browsing behavior
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Referral sources and pages visited
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate regarding purchases or workshops
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Provide customer support
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Send marketing emails and updates (you may unsubscribe at any time)
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Improve our website, offerings, and customer experience
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Prevent fraud and maintain website security
Third-Party Services
We work with trusted third-party providers to operate our business and services. These may include:
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Shopify for website hosting and ecommerce
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Payment processors
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Shipping providers
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Email marketing platforms
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Analytics services
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Event platforms such as Eventbrite
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Social platforms including Instagram and Pinterest
These providers may collect and process information according to their own privacy policies.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
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Remember user preferences
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Analyze website traffic and performance
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Improve functionality and shopping experience
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Support marketing and advertising efforts
You may disable cookies through your browser settings, though some website features may not function properly.
Email Marketing
If you subscribe to our newsletter or opt into marketing communications, we may send occasional emails regarding:
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New collections
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Workshops and events
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Product launches
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Promotions and updates
You may unsubscribe at any time using the link included in our emails.
Data Retention
We retain your information only as long as necessary to:
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Fulfill orders and services
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Maintain business records
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Comply with legal obligations
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Resolve disputes or enforce agreements
Your Rights
Depending on your location, you may have the right to:
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Request access to your personal information
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Correct or update your information
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Request deletion of your data
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Opt out of marketing communications