Shipping & Returns
2-year warranty
At KELM, we take pride in handcrafting jewelry with a delicate touch, ensuring each piece is made to endure the test of time. With the intricate craftsmanship that goes into every creation, our jewelry maintains its beauty for years to come when cared for properly. Additionally, all purchases made on kelmstudio.com are backed by our 2-year warranty, offering reassurance should any repairs become necessary.
Caring for pearls
In our designs, we exclusively incorporate natural pearls, ensuring a delightful array of unique variations in each piece. To preserve their luster, it's important to let fragrances and cosmetics fully dry before donning your pearl jewelry, as exposure to soap, chemicals, or lotions may dull their shine. For maintenance, simply use a soft, damp cloth to gently wipe away any residues. Store your pearl pieces separately from other jewelry to prevent surface scratches, and avoid plastic storage, which can cause pearls to yellow over time.
Caring for turquoise
In our designs, we exclusively utilize natural, untreated turquoise sourced from various mines, ensuring a rich diversity in each piece. Due to its porous nature, it's crucial to avoid exposing turquoise to heat, lotions, or cosmetics, as these can cause surface discoloration. For cleaning, opt for a soft cotton cloth and gentle strokes, refraining from harsh cleaning agents or ultrasonic cleaners. Keep in mind that the natural oils from your skin may gradually impart a slight green tint to unstabilized turquoise over time—an evolving testament to its genuine beauty and enduring wear.
Caring for gemstones
For hard gemstones like amethyst, aquamarine, blue topaz, quartz, and ruby, use warm soapy water and a brush, then gently dry with a soft cloth. For soft, porous gemstones such as pearls, opals, emeralds, amber, coral, onyx, garnet, and jade, avoid water to prevent discoloration. To maintain their luster, minimize contact with lotions, cleaners, or perfumes. Avoid ultrasonic cleaners and steam cleaning for all gemstones to prevent damage. Steer clear of high heat exposure to safeguard their integrity.
Caring for 18k gold-filled jewelry
To keep your gold filled jewelry looking its best, gently clean it with a soft cloth after each wear to remove oils and dirt. Avoid exposing it to harsh chemicals, perfumes, or cosmetics, as these can cause tarnishing. Store your gold filled pieces separately from other jewelry to prevent scratching, ideally in a soft pouch or lined jewelry box. With proper care, your gold filled jewelry will maintain its luxurious shine for years to come.